Chefs Travis Peters, Rocco DiGrazia, and Michael Elefante read and respond to their bad reviews
Responding professionally would usually be ideal for maintaining customer relations, but in Chefs Read Bad Reviews, anything is fair game.
In the second episode of the series, chef-owners Travis Peters, Rocco DiGrazia, and Michael Elefante read and respond to their bad online reviews.
The Parish chef and co-owner Peters offers a menu that is Southern comfort-focused, with Crawfish Hushpuppies and Guedry’s Gumbo to name a few. When a negative reviewer commented that The Parish will raise one’s cholesterol by 200 percent, Peters happily agrees.
Chicago native and chef-owner DiGrazia of Rocco’s Little Chicago Pizzeria has been serving Tucson since 1998. As proud as he is of his authentic Chicago-style pizza, he not only takes responsibility for reviews like “worst pizza ever,” but honorably accepts.
Mama Louisa’s chef-owner Elefante defended his late nonna’s honor when it came to negative reviews aimed at family recipes and his take on old-world traditions. Remaining daring and unapologetic, he doesn’t let the grandma-bashing haters dull his creativity.