In a world where technology is always on the rise, staying up to date is a survival skill. From gadgets that get smarter by the day to software that reshapes how we work, the future is now!
It’s a new year and there’s new tech at Fentonelli’s Pizzeria & Bar located on the corner of Ina and Oracle Roads.
The team recently debuted its new, technology-forward service model along with a condensed menu, both of which are meant to streamline and improve the guest experience. Also, Fentonelli’s will retain its entire staff, who all have undergone training.
Here’s how it works:
As of Monday, January 13, the restaurant started using a counter service that uses self-ordering via QR codes. This system gives folks more flexibility in placing and changing orders. On the staff side of things, it gives them more time to focus on better interactions with guests.
“The new system is more flexible and accommodating,” said Tyler Fenton, Chef and Owner at Fentontelli’s Pizzeria & Bar. “Transitioning to QR ordering is about empowering our guests and improving efficiency.”
When you walk in, head to the end of the bar, where a staff member is waiting at an “Order Here” station with menus. You can start with anything — drinks, appetizers, or a full meal — and open a tab before receiving a table number with a QR code.
Then, find a seat! Pick any spot that’s striking your fancy. There’s a QR code on each table so you can add to your order or make changes.
“It eliminates the wait for technical aspects like order inputting or closing checks, allowing our team to prioritize hospitality and connection,” Tyler added. “Guests gain control over their dining experience while still receiving the attentive service they value.”
Changes to the Menu
So, with the self-ordering and condensed menu, Fentonelli’s staff can “focus on guest satisfaction rather than just service.”
“Our new menu reflects what our guests love most and allows us to focus on delivering consistent, high-quality dishes while simplifying the kitchen’s workflow,” said Tyler.
The new menu at Fentonelli’s features fan favorites including the rigatoni pasta with vodka sauce, mozzarella sticks, and pizzas — cheese, pepperoni, and fennel sausage with roasted red peppers.
There’s also a new cocktail menu with drinks like the Amalfi Margarita, Sinatra Martini, and the often-requested Espresso Martini.
“Streamlining the menu makes for quicker service, enhances the guest experience, and gives our team more time for meaningful interactions,” said Tyler.
Fentonelli’s will still offer take-out service — orders can be made at the counter or online.
The restaurant is open from 11:30 a.m. – 8:30 p.m. on Tuesday – Sunday.
Fentontelli’s Pizzeria and Bar is located at 7262 N. Oracle Rd. For more information, visit fentonellispizzeria.com and follow Fentonelli’s on Instagram.
Article written by:
Matt Sterner
More about MattAt a very young age, Matt Sterner was gifted with the artistic ability to masterfully roll a burrito to the highest of standards, but the wrapped medley of delicious innards wasn’t his first love. Matt’s first true love was a combination of reading, writing, and creating. He grew up reading comics, the ingredients list of his shampoo and conditioner bottles, choose-your-own-adventure books, and the Scrabble dictionary — something he found useful when challenging his grandmother to a game.
He attended college at New Mexico State University and graduated with a degree in Digital Filmmaking. One of his favorite classes was screenwriting because he became responsible for the story’s birth before it came to life on-screen. After school, Matt took on numerous positions at a local television station in Tucson. From dealing out stories about heartbreak to producing “fluffier” content for a lifestyle broadcast, he learned what it takes to adapt to the many emotions the world of media can stir. Since 2017, Matt has dabbled in the culinary world of Tucson as well as San Diego, California from time to time.
If you’re in the mood for strange stories, head over to his pride and joy, wonkytimes.com. And in case you’re curious — yes, after all of this time, he still manages to roll a killer burrito.
